Questions, answered

Frequently asked questions.

If your question isn’t here, just call us. We’d rather hear from you. (732) 835‑5937.

Common questions

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Browse by category, or call us anytime if you’d like to talk through your situation.

What happens after I send a message?

A member of our intake team will call you back, usually within an hour during business hours. They’ll listen first, then talk through what kind of care might fit. No pressure, no obligation.

Do you work with my insurance?

We accept Medicare, Medicaid, and most major private insurance plans for hospice care. For home healthcare services, we’ll walk you through the options, including private pay, long-term care insurance, and VA benefits.

What areas do you serve?

We provide care across most of New Jersey, including Middlesex, Somerset, Mercer, Union, Monmouth, and parts of surrounding counties. If you’re not sure, call us and we’ll let you know in 30 seconds.

How soon can someone start receiving care?

For urgent hospice intake, we can often have a nurse out the same day. For home healthcare services, we typically begin within a few days of the initial conversation, faster if you need it.

What’s the difference between hospice and home healthcare?

Home healthcare brings skilled support to people who want to stay independent at home, with help for daily living, recovery, or ongoing health needs. Hospice is comfort-focused care for people with a life-limiting illness, focused on quality of life rather than cure. We provide both, and we’ll help you understand which is right for your family.